1. About the Platform
BookMyPadelTrip.com (the "Platform") is operated by Inworkwetrust Ltd., a private limited liability company (the "Company").
The Platform is an international online marketplace connecting:
- Accommodation providers offering padel facilities ("Hosts"), including private property owners, hotels, resorts, and tourist residences
- Users seeking accommodation combined with padel experiences ("Guests")
2. Role of the Platform
BookMyPadelTrip:
- Provides the technological infrastructure enabling listings and bookings
- Facilitates communication between Hosts and Guests
- Collects payments on behalf of Hosts
- Remits amounts due to Hosts after deducting its commission
The Company does not own, lease, or manage the listed properties and does not act as a real estate agency.
3. Eligibility and Account Registration
Users must:
- Be at least 18 years old
- Have legal capacity to enter into contracts
- Provide accurate and complete information
The Company reserves the right to suspend or terminate accounts providing false or misleading information.
4. Booking and Contract Formation
When a Guest confirms a booking:
- A legally binding agreement is formed directly between the Guest and the Host
- BookMyPadelTrip acts solely as a technological and financial intermediary
- The Host is solely responsible for delivering the accommodation and services as described.
5. Payments and Commission
Payments are processed via secure third-party payment providers.
Payment structure:
- The Guest pays the total booking amount to the Platform
- The Platform retains its agreed commission
- The remaining balance is remitted to the Host according to the applicable payout schedule
The Platform may charge service fees, which may be non-refundable.
BookMyPadelTrip is not responsible for:
- Banking fees
- Currency exchange fluctuations
- Delays caused by financial institutions
6. Cancellation and Refund Policy
Each Host defines their own cancellation policy.
In case of cancellation:
- Refunds are processed according to the Host's selected policy
- Platform service fees may remain non-refundable
7. Host Responsibilities
Hosts represent and warrant that:
- They are legally authorized to rent the property
- They comply with applicable local laws and tax obligations
- They maintain appropriate insurance coverage
- They ensure the safety and maintenance of the property and padel facilities
- All listing information is accurate and not misleading
Hosts are solely responsible for the accommodation and related services.
8. Guest Responsibilities
Guests agree to:
- Respect the property and house rules
- Use all facilities, including padel courts, responsibly
- Assume full responsibility for their sports activities
- Compensate for any damages caused
9. Sports Activity Disclaimer
Padel is a physical activity that carries inherent risks.
BookMyPadelTrip:
- Does not organize sports activities
- Does not provide supervision or instruction
- Is not liable for injuries occurring during sports practice
Guests participate at their own risk.
10. Limitation of Liability
To the maximum extent permitted by law:
- The Company's liability is limited to the amount of service fees collected for the relevant booking
- The Platform does not guarantee the quality, safety, legality, or suitability of any listing
- The Platform does not guarantee uninterrupted or error-free operation
11. Suspension and Termination
The Company may suspend or terminate any account in case of:
- Fraud
- Violation of these Terms
- Abusive behavior
- Legal compliance requirements
12. Governing Law and Jurisdiction
These Terms are governed by the laws applicable at the registered seat of the Company.
Any dispute shall be submitted to the competent courts of that jurisdiction.
13. Payout Policy
Payouts to Hosts are released 24 hours after confirmed Guest check-in, unless a dispute or fraud alert is raised.